January 2024

January 2024

Redesigning A/B testing feature

Redesigning A/B testing feature

Redesigning A/B testing feature

Creating new user flow and design for the existing CMS.

Providing

necessary context

Providing

necessary context

Simplifying

the existing flow

Simplifying

the existing flow

Creating

better user experiecne

Creating

better user experiecne

Aligning

language with users

Aligning

language with users

Providing

necessary context

Simplifying

the existing flow

Creating

better user experiecne

Aligning

language with users

Creating

better user experiecne

Providing

necessary context

Simplifying

the existing flow

Aligning

language with users

About

About

“Creator” is a custom CMS, developed to quickly create websites and landing pages for lead-generation campaigns run by PPC managers.


The system allows them to create multiple pages

to study and improve the conversion rates of their PPC campaigns

“Creator” is a custom CMS, developed to quickly create websites and landing pages for lead-generation campaigns run by PPC managers.


The system allows them to create multiple pages to study and improve the conversion rates of their PPC campaigns

Problem

Problem

PPC managers are not eager to run A/B tests, because the current feature is complictaed and it takes time to create a test.

PPC managers are not eager to run A/B tests, because the current feature is complicated and it takes time to create a test.

Goal

Goal

We need to assess the current flow and provide a better solution.

We need to assess the current flow and provide a better solution.

Work Steps

Work Steps

Work Steps

The design process includes creating new user flow,

designing interface and creating better user experience.

The design process includes creating new user flow, designing interface and creating better user experience.

The design process includes creating new user flow, designing interface and creating better user experience.

Weeks

Strategy

Goals

Brainstorm

Weeks

Discovery

Research

User Flow

Interview

Weeks

Solution

User Flow

UX Design

UI Concept

Current flow and it’s flaws

Optimize

Affiliate link test

Website Settings

Pages

CSV file

Original Page

selection

Test Asset selection

Test Page selection

Asset settings

Test settings

Start the test

Asset test

Page test

Create new test

Fill the form

Fill the form

Clone pages for test

Upload new pages

Create test page

Select created page

🤷

Actions are connected

to features in other sections

Actions are not consolidated within a single window and If a user wants to create

a different version of a page and make changes to it, they must exit the current flow and switch to a different CMS section

to configure the new settings for the test page. This means that actions are not consolidated within a single window,

which can be confusing.

😐

Some actions done

in a separate program

If the user wants to create multiple pages

for the test, they must do so by using a CSV file and making changes within it.

⭕️

User don’t see the result

of their actions

When creating a new A/B test, the information entered at each step becomes hidden as the user progresses to the next step. This makes it difficult for the user to keep track of their actions throughout the process.

Current flow

and it’s flaws

Optimize

Start the test

Create new test

Fill the form

Fill the form

Select created page

Create test page

Clone pages

for test

Upload new pages

Affiliate link test

Asset test

Page test

Original Page

selection

Test Asset selection

Asset

settings

Website Settings

Pages

CSV file

Test settings

Test Page selection

⭕️

User don’t see the result of their actions

When creating a new A/B test, the information entered at each step becomes hidden as the user progresses to the next step. This makes it difficult for the user to keep track of their actions throughout the process.

😐

Some actions done

in a separate program

If the user wants to create multiple pages for the test, they must do so by using a CSV file and making changes within it.

🤷

Actions are connected

to features in other sections

Actions are not consolidated within a single window and If a user wants to create

a different version of a page and make changes to it, they must exit the current flow and switch to a different CMS section to configure the new settings for the test page. This means that actions are not consolidated within a single window, which can be confusing.

Current flow

and it’s flaws

⭕️

User don’t see the result of their actions

When creating a new A/B test, the information entered at each step becomes hidden as the user progresses to the next step. This makes it difficult for the user to keep track of their actions throughout the process.

😐

Some actions done

in a separate program

If the user wants to create multiple pages for the test, they must do so by using a CSV file and making changes within it.

🤷

Actions are connected

to features in other sections

Actions are not consolidated within a single window and If a user wants to create a different version of a page and make changes to it, they must exit the current flow and switch to a different CMS section to configure the new settings for the test page. This means that actions are not consolidated within a single window, which can be confusing.

3 screens to fill

the test info

In order to fill the main information about the test you need to go 3 screens before going to edit mode.

Choose what

to change without seeing it

To choose what to edit you need

to be familiar with it’s name.

Start the test

without checking

On the final step you can only

confirm the traffic settings

3 screens to fill

the test info

3 screens to fill

the test info

In order to fill the main information about the test you need to go 3 screens before going to edit mode.

Choose what

to change without seeing it

Choose what

to change without seeing it

To choose what to edit you need

to be familiar with it’s name.

Start the test

without checking

Start the test

without checking

On the final step you can only

confirm the traffic settings

User Interviews and testing

To better understand user needs, we interviewed 12 PPC managers who regularly rely on these features.

We asked them to complete several tasks commonly encountered in their testing process to observe their approach and gathered insights through questions about their experience with the tool.

Uncertainty about where

to apply changes

for new pages

83%

users were unsure about where to make changes when creating new pages, causing delays and mistakes in the process

Difficulty working

with CSV files

67%

of users found managing CSV files challenging, particularly when creating multiple pages for testing.

Lack of clarity between Asset and Page tests

58%

of users struggled to differentiate between an Asset test and a Page test, leading to confusion when selecting the appropriate test type.

Difficulty locating

the asset for changes

41%

of users reported issues with finding the specific asset they needed to modify, slowing down their workflow

User Interviews and testing

To better understand user needs, we interviewed 12 PPC managers who regularly rely on these features. We asked them to complete several tasks commonly encountered in their testing process to observe their approach and gathered insights through questions about their experience with the tool.

Uncertainty about where

to apply changes

for new pages

83%

users were unsure about where to make changes when creating new pages, causing delays and mistakes in the process

Difficulty working

with CSV files

67%

of users found managing CSV files challenging, particularly when creating multiple pages for testing.

Lack of clarity between Asset and Page tests

58%

of users struggled to differentiate between an Asset test and a Page test, leading to confusion when selecting the appropriate test type.

Difficulty locating

the asset for changes

41%

of users reported issues with finding the specific asset they needed to modify, slowing down their workflow

User Interviews and testing

To better understand user needs, we interviewed 12 PPC managers who regularly rely on these features. We asked them to complete several tasks commonly encountered in their testing process to observe their approach and gathered insights through questions about their experience with the tool.

Uncertainty about where to apply changes

for new pages

83%

users were unsure about where to make changes when creating new pages, causing delays and mistakes in the process

Difficulty working

with CSV files

67%

of users found managing CSV files challenging, particularly when creating multiple pages for testing.

Lack of clarity between Asset and Page tests

58%

of users struggled to differentiate between an Asset test and a Page test, leading to confusion when selecting the appropriate test type.

Difficulty locating

the asset for changes

41%

of users reported issues with finding the specific asset they needed to modify, slowing down their workflow

Competitors analysis

Competitors analysis

Competitors analysis

During the competitor analysis, we identified common features that are found in the majority of them and selected the most relevant once for “creator” users.

During the competitor analysis, we identified common features that are found in the majority of them and selected the most relevant once for “creator” users.

Features

Description

Buil-in page editor

Build-in page editor

The ability to make minor changes to a webpage variant quickly and without the need to switch between different sections of CMS.

Breadcrumbs and navigation

The ability to see on which step of test you are now and option to go back to previous steps.

Test information

The ability to see all the test information on each step and an option to add additional information about the test details

The ability to see all the test information on each step and an option to add additional information about the test details

New user flow

A/B testing

Affiliate link test

Test parameters

Test 1 page

Test Multiple pages

Start the test

Website test

Create new test

Fill the form

Fill the form

Change

page settings

Change

page settings

New user flow

A/B testing

Start the test

Create new test

Fill the form

Fill the form

Change

page settings

Change

page settings

Affiliate link test

Website test

Test

One page

Test

Multiple pages

Test settings

New user flow

Creating a 1 page test now

Creating a 1 page test now

Creating a 1 page test now

Fill the Test Form

Fill the Test Form

Fill the Test Form

The user can enter all the necessary information

for the upcoming test on a single screen, instead

of going through three separate steps.


Additionally, helpful tips are provided to guide the user in writing the test description.

The user can enter all the necessary information for the upcoming test on a single screen, instead

of going through three separate steps.

Additionally, helpful tips are provided to guide the user in writing the test description.

The user can enter all the necessary information

for the upcoming test on a single screen, instead

of going through three separate steps.


Additionally, helpful tips are provided to guide the user in writing the test description.

Create a new page

Create a new page

Create a new page

All settings for the test page are accessible

on a single screen.


Breadcrumbs provide a clear view of the steps

and editing options, reducing the anxiety

of making mistakes.

All settings for the test page are accessible

on a single screen.
Breadcrumbs provide a clear view of the steps and editing options, reducing the anxiety of making mistakes.

Apply changes

Apply changes

Apply changes

When the user applies changes to the test page, they can immediately see the results of their actions.

All changes are tracked, and the user can reset the new settings at any time.

When the user applies changes to the test page, they can immediately see the results of their actions.

All changes are tracked, and the user can reset the new settings at any time.

Check the settings and start a test

Check the settings and start a test

Check the settings and start a test

Before running the test, the user can review all the test information and return to previous steps if they need to make any corrections.

Before running the test, the user can review all the test information and return to previous steps if they need to make any corrections.

Multiple page test peculiarity

Multiple page test peculiarity

Multiple page test peculiarity

Notifying user about the limitations

Notifying user about the limitations

Notifying user about the limitations

Here's an improved version:

Before selecting which section to modify, we provide a memo outlining the types

of tests that can be performed.

Here's an improved version:

Before selecting which section to modify, we provide a memo outlining the types

of tests that can be performed.

Here's an improved version:

Before selecting which section to modify, we provide a memo outlining the types of tests that can be performed.

Showing only

one page section

Showing only

one page section

Showing only

one page section

We display only one section per page—the section where changes are being applied.

We display only one section per page—the section where changes are being applied.

We display only one section per page—the section where changes are being applied.

Thank you

for your interest.

Thank you

for your interest.

Thank you

for your interest.

To see more of my work, please check my portfolio on Behance.

To see more of my work, please check my portfolio on Behance.

To see more of my work, please check my portfolio on Behance.

Contact ME

Contact ME

Contact ME

Open for hire

Open for hire

Open for hire

WhatsApp

0525806831

Find me on:

Azovskaya

Liubov

2024 Made with ❤️

by Liubov Azovskaya

2024 Made with ❤️ by Liubov Azovskaya